Remote Essentials
£49 / user / month
Minimum monthly service: £149.
- Written helpdesk during UK business hours
- Remote troubleshooting
- Microsoft 365 user/admin help
- User onboarding/offboarding
- Basic device/account checks
Managed IT pricing
Clear starting prices, properly scoped before you commit.
Per-user pricing keeps support predictable. Minimum monthly fees cover the fixed cost of managing even very small environments without pretending every project is included.
Managed Business
£69 / user / month
Minimum monthly service: £209.
- Everything in Essentials
- Proactive device health & update oversight
- Microsoft 365 administration
- Access/security reviews
- Backup monitoring where configured
- Documented user/device estate
Secure Business
£99 / user / month
Minimum monthly service: £299.
- Everything in Managed
- Stronger Microsoft 365 security configuration
- Conditional Access guidance where licensing supports it
- Security tooling management where licensed
- Quarterly IT/security health review
- Backup & recovery readiness review
Indicative service pricing only. Third-party licences, onboarding, major projects and specialist work are quoted separately. Final scope depends on users, devices and your current environment.
Quick estimator
Estimate the monthly service fee.
A sensible way to start
Know what you are taking on before support begins.
Remote IT Health Check — from £195
A written review for businesses that are not ready to commit to managed support yet.
- Microsoft 365 user/admin and MFA review
- High-level device/update posture review
- Backup and recovery setup review where accessible
- Domain/email configuration checks
- Prioritised written findings and next actions
Scope is agreed before access is provided. Larger or complex environments are quoted separately.
Onboarding & IT takeover — from £295
Managed support starts with proper setup rather than inheriting undocumented problems for free.
- User, device and admin-access inventory
- Support and security baseline checks
- Remote-support tooling setup where required
- Existing-provider handover review
- Initial documentation and known-issues register
The final onboarding fee depends on user count, devices, existing documentation and remediation required.
Usually included in the monthly scope
- Agreed users/devices
- Written helpdesk and remote troubleshooting
- Microsoft 365 admin relevant to the chosen tier
- Onboarding/offboarding after initial setup
- Basic documentation and account/device records
- Proactive checks included in the chosen tier
Quoted separately
- Initial onboarding / takeover
- Microsoft 365 and other third-party licences
- Major email or cloud migrations
- Recovery and remediation projects
- Automation projects
- Out-of-scope specialist or onsite work
Changing provider?
A messy handover is not a reason to stay with bad IT support.
If another provider currently holds your documentation or admin access, the takeover process identifies what exists, what is missing and what needs fixing before normal support begins.
Typical takeover steps
- Collect available handover documentation
- Confirm Microsoft 365 and domain admin access
- Map users, devices and key services
- Check backup and security basics
- Record gaps and separately quote any major remediation
The calculator is a starting point, not a fake instant quote.
Final pricing depends on your users, devices, existing systems and the tooling required.