Tech support
Email-first tech support for small businesses.
GNG Forge supports small businesses with practical website and digital setup tasks. Communication is handled by email and text-style messages so requests stay clear and documented.
Business email setup
Help setting up professional email addresses, DNS records and mailbox guidance.
Domain help
Support with domains, DNS, redirects and connecting domains to hosting.
WordPress fixes
Theme issues, plugin problems, forms, speed checks and small website repairs.
Website migration
Moving WordPress websites between hosts or preparing a site for relaunch.
Security basics
Backups, updates, SSL checks and basic hardening recommendations.
Hourly support
Extra work outside care plans from £40/hour, quoted before work begins.
Support rules
- Support is handled by email or text-style messaging only
- Urgent work may carry a surcharge
- Passwords should not be sent by normal email
- Work is quoted before it begins